Handling Systems in Multi-Channel Fulfilment: Integrating Returns, Re-Use & Reverse Logistics
Multi-channel fulfilment has reshaped warehouse expectations. Customers want fast dispatch, frictionless returns, and consistent service across online, in-store, subscription, and marketplace channels. But behind this convenience lies one of the biggest operational headaches: managing returns, re-use cycles, and reverse logistics at scale. Traditional warehouse layouts were designed for one-way product flow. Modern fulfilment demands the opposite – a dynamic, two-way…